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FAQ

Frequently Asked Questions

What are the benefits of climate-controlled storage?

Climate-controlled storage is the perfect solution for storing items sensitive to extreme temperature fluctuations. This benefit allows you to create a consistent temperature and humidity within your rented space.

How do I pay my storage bill?

We are an autopay facility. When you lease your unit, you will set up payment via a credit card using our system. This will save you time, be more convenient, and help you avoid late payment fees.

How do I pick my unit size?

You can refer to our storage calculator or call our team for assistance.

Do I need tenant storage insurance?

At SafeKeepers Self-Storage, your belongings’ safety is our priority. To opt out of the required monthly insurance, please email a JPEG or PDF of your current insurance policy to info@safekeepers.net. We will update your account upon receipt.

Do you provide dollies, pushcarts, and moving equipment?

Yes, you are welcome to use our complimentary carts to move in.

Do I need to bring my own storage lock?

No, you will be provided with a free lock with your lease. Our cylinder locks are the most secure, ensuring your peace of mind when locking up your valuables on-site.

What items am I not allowed to store?

Perishables, plants, humans, animals, stolen or illegal goods, flammable or hazardous items, combustible items, or liquids.

When can I move in?

If a storage space meets your specific needs, you can move in anytime during regular access hours.

What are your security features?

Our facility is fully fenced and has an electronic gate that requires keycode access. The property is lit up with bright lights, and security cameras monitor the activity all day and night. We use cylinder locks for maximum security, and you will receive a free lock upon moving in.